Nancy, Office Manager
Nancy, our office manager, is an attorney, a native Texan and the wife of Dr. Wood. Nancy is a proud Longhorn, having received both her B.S. in Petroleum engineering and Law Degree from the University of Texas at Austin. A Uvalde, TX native, Nancy has practiced both patent and intellectual property law at firms in Houston, TX and Charlotte, NC. Most recently, she was corporate counsel at Rackspace and currently works part-time in the Business Contracts Department at UTSA. When she’s not in the office, Nancy loves to spend time with her husband and 14 year old twins as well as playing tennis and reading.
Ruben, Optical Manager
Ruben obtained his BA from The University of Texas San Antonio with degrees in Politics, Business Administration, and Spanish. He is a highly skilled Optician who comes from a long line of entrepreneurs. His grandmother was the founder of one of the largest optical chains in Mexico and his grandfather was the first to import uncut lenses into Mexico. His parents own a very successful optical franchise in El Paso and Cd. Juarez Chihuahua. Ruben was born in the optical business so feel free to ask him anything you want. He loves making every patient feel welcomed and cared for and takes pride in providing personalized, state-of-the-art optical care to match the visual lifestyle needs of each patient. Ruben’s bright smile, positive attitude and genuine desire to serve our patients is an every day inspiration to clients and co-workers. Ruben is fluent in both English and Spanish and enjoys baseball and traveling.
Julian, Optometric Technician
Julian is the MacGyver of our practice. A highly skilled electronics expert, Julian has worked in both the optometric and home electronics industry for several years. Julian specializes in preliminary and specialty testing with our state-of-the-art diagnostic equipment including the Optomap Retinal Laser Camera, the Optivue Ocular Coherence Tomographer and the Zeiss Visual Field Analyzer. In addition to keeping our testing equipment, computer system and video surveillance system running, Julian manages our contact lens department including contact lens insertion and removal trainings, ordering of the contact lenses and managing our diagnostic contact lens and stock inventories. When not working, Julian enjoys spending time with his family and friends.
Chris, Head Laboratory Technician
Chris is highly trained and educated in diverse lens materials and is an expert at producing customized eyeglasses according to your exact specifications. As Head laboratory technician for Wood Vision Source and Coyote Optical, Chris uses the latest computer automated machinery to make sure your lenses are made in a prompt and precise manner.
Grace, Insurance and Billing Manager
Grace is an expert in the field of medical insurance coding and billing. Having worked with a large ophthalmology-optometry group practice for the last 16 years, Grace will use her expertise to assist our patients and staff in acquiring insurance authorizations for both routine and medical eye care, filing claims and appealing claims on behalf of our patients. Grace has attended multiple workshops and training seminars on the new government policies concerning The Affordable Care Act, Health Care Exchanges and Meaningful Use and will continue to guide our doctors, staff and patients through the complex changes in our current health insurance system. Grace is fluent in both English and Spanish and when not working in our office she enjoys spending time with her twin daughters.
Diego Ayala, Frame Stylist / Optician
Diego is trilingual willing to help patients out in Portuguese, Spanish, or English. Diego Recently moved to San Antonio After living in Brazil for the past year. With his awesome style you can not go wrong with any of his picks! Honesty is a great value Diego is known for especially when selecting a frame that will look perfect for your personality, face shape, and style! He Is also well educated in reading and understanding your insurance to help you maximize your benefits and capitalize on your frame selection. On his free time Diego practices Capoeira and Muay thai where he earned 3 gold Medals in Brazil representing his district.
Chelsea, Front Desk Team Member
Chelsea assists our front desk team with Insurance verification, scheduling appointments, answering phone calls and checking in patients. Customer Service is her specialty. Chelsea loves making sure every patient leaves with the biggest smile on their face. This what she strives for! Chelsea is the first voice you may hear when you call in or the first person you might see when walking through our doors. Born in Kentucky, where she completed BA in Science from the Western Kentucky University, she moved to Texas in 2014 and ABSOLUTELY LOVES IT!
Marsan, Frame Stylist / Optician
Marsan is our newest optical member with previous optical experience working in many areas of the optical field. Marsan has great experience with customer service, diagnostic medical testing, in-office edging, frame styling, and insurance verification. She has worked in the optical industry for 2 years before her husband was stationed in San Antonio, TX. When not at the office she enjoys spending time with her husband, 2 pets and visiting family.
Jessica, Front Desk Team Member / Optometric Technician
Jessica is from a small town over 100 miles north of San Antonio. She began working for an Optometrist in Fredericksburg, Texas, in 2012, and fell in love with the occupation and caring for the patients. She most enjoys helping patients understand how best to care for their eyes, yet is always ready to try something new in the world of Optometry. In February 2014, Jess was fortunate to join an Eye Care mission team all the way to Cambodia. There, she got to see a large part of the country, while prescribing glasses to folks in remote villages. Just a few years later, Jess met her husband, a native to Fredericksburg, and now they are excited to begin a new journey in San Antonio.